Terms of service

TERMS & CONDITIONS

OVERVIEW

This website and online store are operated by MM Solamor Sweden AB, trading as Solamor Design (“Solamor Design”, “we”, “us” or “our”).

These Terms & Conditions govern your use of our website and your purchases from Solamor Design. By accessing our website or placing an order, you agree to these Terms & Conditions together with our Privacy Policy, Returns & Refunds Policy and Shipping Policy.

Nothing in these Terms & Conditions limits any rights you may have under mandatory consumer protection law.

PRODUCTS

We make every reasonable effort to display our products, colours, materials and details as accurately as possible. However, colours and appearance may vary slightly depending on your screen, device settings and lighting.

Product availability is subject to change. We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.

ORDERS

When you place an order, you are making an offer to purchase products from Solamor Design.

After placing your order, you will receive an order confirmation at the email address provided during checkout. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of incorrect pricing, suspected fraud, payment issues, stock errors or other circumstances preventing us from fulfilling the order.

If we cancel an order after payment has been received, the relevant amount will be refunded to the original payment method.

Please review your order carefully before completing your purchase. If you need to change or cancel an order, contact us as soon as possible at shop@solamordesign.se. We cannot guarantee that an order can be changed or cancelled once processing or shipping has begun.

PRICES & PAYMENT

All prices displayed on our website are shown in the currency indicated at checkout.

For orders delivered within Sweden and, where applicable, the European Union, prices include VAT unless otherwise stated.

Shipping costs, if applicable, are displayed during checkout before you complete your purchase.

For deliveries outside the European Union, customs duties, import taxes and other local charges may apply. Unless otherwise stated at checkout, such charges are the responsibility of the customer.

We reserve the right to change our prices at any time. Any price change will not affect an order that has already been accepted.

Payment is processed securely through the payment methods available at checkout.

SHIPPING & DELIVERY

Orders are shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to circumstances outside our reasonable control, including carrier delays, customs processing and other unforeseen events.

For consumers, responsibility for the goods remains with us until you, or a third party designated by you other than the carrier, have received the goods, except where otherwise provided by mandatory applicable law.

Please ensure that the shipping information provided when placing your order is complete and accurate.

RETURNS, WITHDRAWAL & REFUNDS

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

In addition to our voluntary return policy, consumers within the European Economic Area (EEA) generally have a statutory right to withdraw from an online purchase within 14 days, subject to applicable exceptions.

Our 30-day return policy provides additional time and does not limit any statutory rights available to you.

Customers are responsible for return shipping costs for ordinary returns, as described in our Returns & Refunds Policy. This does not affect your rights where an item is faulty, damaged, incorrect or otherwise covered by mandatory consumer protection law.

DEFECTIVE OR INCORRECT PRODUCTS

If you receive an item that is defective, damaged or different from what you ordered, please contact us at shop@solamordesign.se as soon as possible.

Your statutory rights regarding defective goods are not affected by these Terms & Conditions.

INTELLECTUAL PROPERTY

All content available through our website, including the Solamor Design name, logos, product imagery, photographs, videos, graphics, text, designs and other content, is owned by or licensed to Solamor Design unless otherwise stated.

Such content may not be copied, reproduced, distributed, modified, published or used for commercial purposes without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you ownership of or any licence to use our trademarks or other intellectual property except as expressly permitted.

THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites or use services provided by third parties, including payment, delivery, analytics and technology providers.

We are not responsible for the content, privacy practices or services of independent third-party websites. We recommend reviewing their applicable terms and privacy policies before using their services.

SHOPIFY

Our online store is hosted and powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

Purchases made through our store are made directly between you and MM Solamor Sweden AB, trading as Solamor Design. Shopify provides the underlying technology and is not the seller of the products purchased from our store.

Certain personal information may be processed by Shopify in connection with your use of our store. Please see our Privacy Policy for further information.

PRIVACY

Your privacy is important to us. Our collection and processing of personal information are described in our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in that policy and in accordance with applicable data protection law.

PROHIBITED USE

You may use our website only for lawful purposes.

You must not use the website in a way that violates applicable law, infringes intellectual property or other rights, introduces malicious software, attempts to gain unauthorised access to our systems, interferes with the security or operation of the website, or fraudulently uses our services.

We reserve the right to restrict access to our website where reasonably necessary in response to unlawful, fraudulent or abusive activity.

ERRORS & INACCURACIES

We make reasonable efforts to ensure that information on our website is accurate. However, occasional errors relating to product descriptions, pricing, availability, shipping or other information may occur.

Where permitted by applicable law, we reserve the right to correct errors and update information. If an error materially affects an order you have already placed, we will contact you where appropriate.

Nothing in this section limits your statutory consumer rights.

LIABILITY

Nothing in these Terms & Conditions excludes or limits liability where doing so would be prohibited by applicable law.

To the extent permitted by law, we are not responsible for indirect or unforeseeable losses resulting from circumstances outside our reasonable control.

Your statutory rights as a consumer remain unaffected.

SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary, while the remaining provisions will continue in full force and effect.

GOVERNING LAW

These Terms & Conditions are governed by Swedish law, without limiting any mandatory consumer protection rights that may apply to you under the laws of your country of residence.

Any dispute shall be handled by the competent courts in accordance with applicable law.

CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes to our business, services or applicable legal requirements.

The latest version will always be available on this page. Changes will not retroactively alter the terms applicable to an order already concluded unless required or permitted by law.

CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us:

MM Solamor Sweden AB
Trading as Solamor Design
Lustgårdsgatan 14
112 51 Stockholm
Sweden

Email: shop@solamordesign.se
Phone: 073-445 28 22
Organisation number: 559299-4734
VAT number: SE559299473401